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Customer Service Representative

Partnership Jobs
Job LocationBristol
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

We now need a Customer Service Representative to support the transformation and the future growth of the business within the Customer Services function, so it can stand out for the experience and service we deliver by building on our service reputation, and delivering market-leading service excellence for our customers and advisers.Job summary

  • To ensure that we put the customer at the heart of everything we do in line with our Company values.
  • To provide a high quality of service that is accurate and within stated timescales.
  • To support the Customer Services teams enabling them to deliver the optimal customer experience.
    • What youll do
  • To ensure that we put the customer at the heart of everything we do in line with our Company values.
  • To provide a high quality of service that is accurate and within stated timescales.
  • To support the Customer Services teams enabling them to deliver the optimal customer experience.
    • Who you are
  • Diligent and conscientious in the accuracy of their work, excellent attention to detail
  • "Can Do", proactive attitude
  • Excellent written and verbal communication skills
  • Ability to operate in a fast paced, dynamic environment and able to work under pressure
  • Intermediate knowledge and experience of MS Outlook and Internet Explorer
  • Able to maintain complete confidentiality at all times
  • Working knowledge of Kofax and Pannagon - desirable
    • Qualifications
  • Minimum 5 A* - C / 9 - 4 Grade GCSEs (including English and Maths) or equivalent - essential
    • Your development at Canada LifeAs a Canada Life colleague, youll get all the support you need in your new role including full training and professional development. Our focus is to have an engaged, committed and motivated employee force, operating in a high performing and collaborative culture. We want to create an organisation that offers opportunities for all our people to develop their skills and talent, and continue to build rewarding careers with us.Diversity and inclusionCanada Life is committed to a diverse and inclusive workplace. Our role as an employer of choice is to provide the right environment for talented people to do their best work, by respecting, understanding and valuing individual differences.

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