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Job Location | Bristol |
Education | Not Mentioned |
Salary | £45,000 - £55,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Customer Service Manager | Bristol / Hybrid | £45,000 - £55,000 | Tech for betterCustomer Service | B2B | B2C | International | Scale up | Customer Support | Freshdesk | Feedback | Chats | reviews | Triage | Documentation | and moreAn opportunity has arisen for you, a customer-focused individual to lead a customer service function at a tech for better client in Bristol. This role presents an excellent opportunity to make a significant impact on their market position.You’ll have the opportunity to plan the evolution of the Customer Service function to ensure adequate resources as the company scales, advocating for necessary changes or investments. You’ll identify and evaluate options for outsourcing or adopting new technologiesto support scaling efforts domestically and internationally.What you’ll get up to -B2C Support: