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Customer Service Apprentice

DSV ROAD LIMITED
Job LocationBristol
EducationNot Mentioned
Salary7.50 - 9.50 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

DSV are one of the very best performing companies in the transport & logisitics industry. We have a fantastic opportunity for a Customer Service Apprentice. Full training will be provided and there will be opportunities for a full time postion on completion.Main purpose of the Customer Service Apprenticeship:To meet customers requirements for the safe and efficient transport of their cargo effectively and in accordance with company operational procedures and statutory requirements including Health & Safety and Environment to the satisfaction.Key Tasks of a Customer Service Specialist:You will be given training and support to enable you to be fully proficient in the below:

  • Communicate effectively in a professional manner with customers to ensure their traffic requirements are fulfilled in line with their booking instructions.
  • Liaise with other DSV/Agents offices in the UK and abroad, reporting any discrepancies or specific requirements.
  • Ensure legislative compliance in all areas.
  • Ensure that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment.
  • Communicate efficiently and effectively (via use of VDUs, fax machines, telephone, etc.) with internal and external customers, suppliers, and other offices, as required by operational procedures.
  • In conjunction with others, plan collection or deliveries to meet the customers or their customers needs or requirements to the best effective use of all resources, in a timely and efficient manner.
  • Maintain awareness of and follow transport (and H.M. Customs) regulations, where relevant, to conform to all statutory requirements.
Skills and Requirements:
  • Excellent Problem Solving, Planning and Organising skills
  • Excellent Communication skills
  • Strong administrative and customer service skills
  • Ability to work under pressure using own initiative
  • Proficient in Microsoft Word
Benefits:
  • Earn whilst you Learn - You will receive a salary and receive training and guidance from experienced professionals in the industry whilst completing an industry recognised apprenticeship.
  • Become part of a Company that invests in you. If you show the desire to learn and the work ethic to progress, there will always be opportunities within DSV.
InterestedClick apply now and send your cv.Important: You must be able to start employment before the end of September.

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