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Job Location | Bristol |
Education | Not Mentioned |
Salary | 19,500 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Juice Recruitment are delighted to be working in partnership with a niche, global insurance firm based in the heart of Bristol with the appointment of a fluent Spanish speaking Claims and Customer Service Advisor to join their expandingteam.This is unique opportunity to join an expanding firm, who over the last 12 months have experienced an increase in demand for business. We are looking for a customer focused, motivated and enthusiastic individual to play an integral part of the future growthof the business.The role is to provide a first class customer experience on each and every call, ensuring every client is treated fairly and has the very best experience. This is a varied role, that will see you involved in a wide range of tasks: Manage inbound calls - responding to customer queries promptly and efficiently Verify all details provided and update the in-house systems Review customer details and ensure queries are answered Investigate all claims - obtain accurate information and gather all necessary paperwork Liaise with insurers Arrange all necessary repairs / arrange replacement with approved suppliers Ensure all work is completed in line with FCA guidelines Complete all necessary translationsThe successful candidate will be a naturally confident communicator, with a passion for delivering exceptional standards of work. You will be a collaborate team player, who strives to achieve a common goals.Previous experience of working in a commercial, office based environment is required.You must be fluent in Spanish for consideration for the role, living within a commutable distance to Bristol to allow full office based working. If this sounds like the next opportunity for you, contact Kate at Juice Recruitment for immediate consideration