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Application Support Analyst

Job LocationBristol
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Roles available in: Wokingham, Reading, Newcastle, Bristol, PerthOur client is seeking an Application Support Analyst for our Application Support team. This is a small team with a mixture of experience and knowledge across a variety of applications and toolsets, who provide support for the business applications within the Administration business.You will be given the opportunity to work across a variety of applications, this will allow you to develop additional skills and enhance your technical knowledge in areas such as online capabilities, artificial intelligence/robots, large scale data manipulation and management reporting.Experience with Visual Basic for Applications (VBA) is essentialThe role:

  • Provide user assistance in relation business applications including resolving service desks and participating in data processing activities
  • Assist with the ongoing maintenance of our business applications
  • Assist with the data and record management of our business applications
  • Assist in the resolution of break-fix support requests to our business applications
  • Develop solutions to work requests received from the Administration business
  • Assist with the cleansing and preparation of data for import into business applications
  • Ensure documentation is produced, regularly reviewed and updated
  • On occasion you may be asked to assist with the release of application updates outside of normal business hours
  • Person/skills required:
  • Experience in MS SQL server (particularly T-SQL scripting, stored procedure development and database design)
  • Excellent skills in creating and formulating spreadsheets, and experience with Visual Basic for Applications (VBA)
  • Experience in manipulating and transforming data
  • Experience in other programming/scripting languages (such as JavaScript, C# and Visual Basic) and working in development environments such as Visual Studio would be an advantage
  • Experience of using Microsoft SQL Server Integration Services (SSIS) and Microsoft SQL Server Reporting (SSRS) would be an advantage
  • Experience of working within a regulated framework where the movement of data is protected and controlled would be an advantage
  • Experience of working with pension administration, payroll or electronic document management systems would be an advantage
  • Qualified to degree level or equivalent. Candidates with strong A Level (or equivalent) qualifications who possess relevant experience will be considered
  • Microsoft certification in MS SQL (MTA / MCSA / MCSE) and MS Office (MOs) would be an advantage
  • Willingness to learn, both new applications and grow technical knowledge
  • Ability to multi-task and respond to changing priorities
  • Able to follow instructions, procedures and assimilate information quickly in a consistent manner
  • A high degree of accuracy and attention to detail is required to perform their duties both numerical and written
  • Effective interpersonal skills, ability to communicate and build long term working relationships at all levels
  • Strong belief in adhering to deadlines and quality service
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