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| Job Location | Bristol |
| Education | Not Mentioned |
| Salary | 25,000 - 28,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Second Line Support EngineerLocation: Onsite, Mangotsfield, BristolSalary: £25,000 - £28,000 + 20% pension + excellent company benefitsPermanent vacancy, full timeRole purpose:The core purpose of this role is to deliver onsite IT assistance to our client, this includes technical assistance as well as advice on the usage of systems/equipment. The IT team focuses on providing a customer service centric approach to the delivery ofsupport services to the client, this role is a key visible component of the service delivery. This role will work closely with the IT team, members of staff and 3rd parties to build, maintain and support the systems used across the business.As the primary contact for a given site, you will be responsible for carrying out essential tasks, maintenance and enhancements across the IT estate. There are many exciting aspects included within this, from re-development projects and opportunities throughto assisting in the deployment of new equipment to improve the overall user experience. The impact of your work onsite has a direct contribution to the learning environment that is provided for user development; this is a highly rewarding concept that expandsto being able to feedback in to the IT team on potential improvements that may benefit the organisation.The role works closely with other members of IT and will benefit from being able to learn and develop through these means.Key duties: