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| Job Location | Bristol |
| Education | Not Mentioned |
| Salary | 27,000 - 35,000 per annum, negotiable, inc benefit |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Second line IT Support technician - Bristol - £30k - £35k DOEI am currently seeking an ambitious second line IT Support technician to work in a well-established team for a market leading MSP client who are based in Bristol.You will need 2nd line experience fixing server issues and the like, If you have third line experience that is a plus! The successful applicant will be someone who loves problem solving and is not afraid to try different approaches.The successful second line IT Support technician will provide remote support, ensuring that all problems are solved according to priority, drawing on your experience and asking for help when needed Roles and responsibilities: *Point of escalation to the support team*Find and implement solutions to escalates tickets *Assist lead IT infrastructure engineer with infrastructure works*Data centre management and support*assisting in project worksSkills and experience:*Server management*Fault resolution*Hyper-V , Veeam*Handling complex issuesKnowledge of some or all of the following would be advantageous*3rd line support*second line service desk experience in an MSP environmentThis position will suit an individual with previous experience in a second line helpdesk position in an MSP or similar environment. You do not need a degree to apply if you have the relevant skills and experience. Excellent communication and organisationalskills are essential requirements of this role. Valid drivers license is essential.This represents a fantastic opportunity to join a well established, profitable and forward thinking company who provide excellent opportunities for progression for those who shine in the IT department. support will be provided, with the opportunity to gainindustry recognised qualifications.Annual salary review, pension, healthcare insurance, 20 days holiday plus bank holidays (increasing to 26 days after 3 years)This is an urgent vacancy, so please apply early to avoid disappointment.Key words: 2nd line, 3rd line, support, "VEEAM", Software, Hardware, Installation, Customer support, 365, Server, LAN, WAN, Helpdesk, "Help Desk", "Service Desk", "Windows Server", Exchange, MSP, Microsoft, MacOSIf you are interested in this role or looking for something similar please contact Robyn Paul directly.Hunter Selection is a nationwide provider of recruitment services in ENGINEERING, MANUFACTURING, SERVICE & TECHNOLOGY. Find out more about us and search all our current vacancies at hunterselection.co.ukHunter Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy and Disclaimers which can be found on our website
Keyskills :
helpdesk2nd lineinfrastructureIT supportnetworkService deskIt technicianServer supportMS 365It infrastructure