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| Job Location | Bristol |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
1st-2ndline IT support engineerLocation:Bristol regionSalary:up to£25,000per annum dependent on experienceHours:40 hours per weekThe Aurora GroupAurora is an innovative provider of education and care for children, young people and adults with special educational needs and disabilities.Based in eitherWestbury Park, Bristol;orPilning, South Glos; (with expected 50/50 travel to both sites) we?re looking for an experience1st-2nd Line Support engineerto provide IT support to our schools in the Bristol and South Glos areaThe RoleYou?ll be our single point of contact for IT queries and questions for our schools in the Bristol area which you will try and to resolve as effectively as possible; escalating the more challenging requests to our group?s IT partner.Typically; it will be your role to respond, troubleshoot and resolve a wide range of IT issues from our employees such as log-in issues; remote access, the build and set-up of laptops/desktops/mobiles; the configuration and fix of end user devices/software.Additionally you?ll take responsibility for all Active Directory user management for starters/leavers/permissions.The role will give you a great opportunity to expand on your existing SW/HW/Networking skills with a high level of independence and autonomy.Experience:Successful candidates are likely to demonstrate: