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Job Location | Bretton, Peterborough |
Education | Not Mentioned |
Salary | 20,390 - 23,900 per annum, pro-rata, inc benefits |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time or part-time |
50/50 - HYBRID WORKINGNewly refurbished modern offices£22,890 pa and rising to £2390025 days annual leave - Rising with serviceFree lunches Monday to Friday from the onsite cafPrize Draw every month with prizes up to £3000 - Once probation is passed.HB Commercial are delighted to be the recruitment partner with an employer of choice in Peterborough. As a Customer Service Advisor, you will be taking inbound calls from potential and existing customers who have queries or wish to make changes to their account.You will have good all round communication skills and be proficient using a computer, making sure the customer experience is as seamless as possible.What you will be doingListening to and understanding the individual needs of each customer.Developing a good relationship with all clients by providing a personal service and undertaking regular contact calls to meet client requirements.Communicating by phone and email to deal with a wide variety of queries.Recording accurately all events/details and actions relating to specific individuals on the database. Ensuring copies of all documents and letters which are sent out/issued are retained on the client file.Follow system and Procedural processes to always ensure compliance.To be successful in this role, you will need to be able to demonstrate some customer service experience, strong attention to detail and excellent communication skills, my client offers some of the best training and support in the industry, you will be giventhe opportunities to constantly self-develop, with a pathway into different departments with the business.When you are in the offices, my client offers a warm and friendly working environment with newly refurbished modern office, comfortable break out areas and showers on site. Hours of work are between:8am -10pm Monday to Friday, 8am-6pm on Saturday and 9am 5pm on Sunday. For more information on my client and the benefits they have on offer apply today or get in touch to fast track your -