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Technical Support Agent

Job LocationBrentwood
EducationNot Mentioned
Salary£20,000 - £22,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Role: 1st Line Technical Support Advisor Skills: - Helpdesk, Windows Server, Windows10, Active directory, Exchange, Basic Network skills, Routers, firewalls, and switches knowledgeI have a client who are based in Brentwood looking for a1st Line Technical Support Advisor who has experience with Helpdesk, Windows Server, Windows10, Active directory, Exchange, Basic Network skills, Routers, firewalls, and switches knowledge on a Permanent basis.Our Client is offering the successful 1st Line Technical Support Advisor a salary up to £22,000 based on experience.This role is likely to start off fully remote with a view to joining the office in the final Quarter of this year.You will be working for a software company who specialise in solutions for the education sector.The ideal candidate will have hands-on experience working in a similar role as a 1st line support or chat agent.Skills and Experience Required

  • Excellent written and verbal communication skills
  • Windows Server
  • Windows10
  • Active directory
  • Exchange
  • Basic Network skills
  • Routers, firewalls, and switches knowledge
  • Experience with Sophos, JAMF or Smoothwall is a desirable but not essential.
  • Experience working within the Education sector is desirable but not essential.
  • If this 1st Line Technical Support Advisor role who has experience with Helpdesk, Windows Server, Windows10, Active directory, Exchange, Basic Network skills, Routers, firewalls, and switches knowledge opportunity is of interest then please forward your CV along with references and salary expectations and I will endeavour to contact within 2 working days to discuss further. Please Note: If this 1st Line Technical Support Advisor opportunity is not of interest and you know of anyone whom it may be suitable for then please forward this on as our client is looking to interview ASAP.

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