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Field Support Executive

NeXarise
Job LocationBrentford
EducationNot Mentioned
Salary£9.50 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

About Our CompanyNeXarise is a new innovative marketing company. The owners have over 20 years combined experience in Sales & Marketing. We are excited to bring you this new opportunity to enhance your experience, skills and broaden your horizons.The company has plans to expand internationally so this would be the perfect fit for a candidate who wants to excel and growJob DescriptionNeXarise Ltd are now recruiting for a Field Support Executive to be based at our head office in Brentford, reporting to the Field Support Manager.Role description:We are currently recruiting for Field Support Executive’s to join our growing team!NeXarise partners deserve and expect a rich and consistent experience across all communication channels. As a Field Support Executive, youll be delivering a consistently high level of service to our customers.A successful candidate will be someone that has a positive approach and a can-do attitude. Theyll need to be open to change and not be afraid to take on challenges.The Person

  • Experience within customer services, this could be from a customer service operation, a contact centre, or an office-based role where you have email customer service experience.
  • Fluency in German/ French/ Italian/ Spanish/ Norwegian/ Romanian and English
  • You must be IT iterate and be able to provide a customer service response via emails, chat and telephone
  • Experience in working with Microsoft Excel
  • A key quality to possess for the interview process, is to demonstrate a positive, friendly and customer orientated attitude
  • Able to demonstrate dealing with customers, via e-mail, chat and telephone
  • Able to deal with pressure and demonstrate examples
  • High attention to detail
  • Strong time management and organisational skills
  • A pro-active attitude with a self-starter attitude
  • Ability to handle a variety of customer issues and bring them through to prompt resolution
  • Able to start a new role immediately.
  • Prepared to stick at something - we get nervous if someone has jumped from job to job as we want people who are prepared to learn and grow
  • Be 100% flexible to work a variety of shift patterns
  • We believe in "one in, one up", growing our own and promoting from within. That is why we are looking for YOU!
    • The Benefits
  • Superb team culture
  • Immediate start.
  • Great onsite facilities
  • Accessible by public transport
  • Friendly working team structure and management
    • IMPORTANT FOOTNOTE; Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck! Required skills
  • Contact Centre
  • Customer Service
  • French
  • German
  • Spanish

    • Keyskills :
    Contact Centre Customer Service French German Spanish

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