UX Manager

Job Description

Were working with one of the largest online retailers who are based in West Yorkshire.They are looking for an experienced UX Manager to lead user centric design and thinking to improve user experience across the companies product areas using proven UX methodologies and techniques. Youll manage, lead and mentor a team of UX Designers and ProductDesigners.As UX Manager you will be responsible for leading, developing and managing work in areas such as UX Research, UX/Interaction Design, Information Architecture, Product Design and Motion Design.User centric design lead as the in-house expert on UX, digital product design and UX research, constantly evaluating approach to design, research, and discovery to guide teams around product usability best practice.Help better understand usersConduct qualitative and quantitative user research; experience mapping, service design, journey modelling, conduct stakeholder interviews, create personas, analytics, and process flows to help Investigate and explore user problems.Youll create meaningful UX deliverables such as storyboards, wireframes, user flows, interaction models, journey flows, conceptual designs, and presentations that help teams understand user intent and what to build.Lead the ongoing development of a company-wide design system which unifies product experience, leading to more efficient releases of product features across our core journeys Create a strong foundation of collaboration between UX Designers and Product Designers Work closely with Product Owners to support/understand sprint goals and business requirements Design and deliver user experience solutions for all products, using a thorough discovery process Solve problems experienced by the user with a focus on business and user outcomes Solve interaction design problems using analytical, usability testing and internal/external research. Use storyboards, wireframes, user flows, interaction models, journey flows, mental models, and conceptual designs to better understand the end user. Support the design and development of product frameworks for marketing and web design teams to use across all brands Build capabilities within the UX team to carry out front end development on product areas Encourage awareness of and focus on inclusive design/accessibility Maintain an awareness of general trends across e-commerce and maintain a deep understanding of User Experience tools and techniques in a touch first environment.What were looking for: A genuine passion for user-centered design, service design and demonstrated knowledge of information architecture, usability, accessibility, interaction, UX research and product design A degree in design, human-computer interaction, cognitive science, human factors, or a related field Minimum of 4 years of directly related experience (UX) Demonstrated expert experience in defining, planning, and delivering user experience projects Significant expertise in reviewing existing systems and processes to identify UX issues and develop UX recommendations Ability to manage senior project stakeholders to help shape, define and manage ongoing expectations throughout the project lifecycle Proven ability to empathise with users, user needs and mental models Familiarity with UX trends and key methodologies Experience of working with a design system Strong skills in UX tools such as XD, Photoshop and After Effects Strong understanding of UX techniques such as personas, red route analysis, user mental modelling Experience in understanding outputs from user and stakeholder research, as well as ability to analyse data. Including an ability to synthesize understanding of analysis and user insight to shape UX design deliverables and outcomes Experience of working with data and data analysts to identify new opportunities of improvement Knowledge of front-end technologies and frameworks (HTML, CSS, JavaScript, React) Experience with project estimation Demonstrated understanding of the constraints placed on UX by specific technologies. Strong communication skills and the ability to present and sell ideas to various audiences (technical and non-technical) Ability to work independently as well in a highly collaborative, team-based environment Proven ability to manage UX Designers and Product Designers, and to mentor junior staffAs a business they offer competitive benefits including staff discount, generous annual leave, healthcare cash plan together with a vibrant, colourful, creative, and flexible working atmosphere.To Apply:If you have the experience for this role, please apply to Emma Thomson via the link below with your CV and portfolio.We have limited people in our team we will only manage to respond to the candidates that are potentially suitable for the position and have the required experience.About Us:The Book is the sister company of Network Marketing and specialises in creative and digital recruitment for agencies and in-house creative studios throughout the UK.The Book is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age