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| Job Location | Bradford |
| Education | Not Mentioned |
| Salary | Salary not specified |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
We are looking for a Service Delivery Coordinator to manage the key relationship between clients with an exciting, Successful, and award-winning organisation based in Bradford. You will be working within a diverse IT team, to deliver innovative solutionsacross all the client base, working with some of the worlds leading retailers. Some of your key responsibilities are listed below:Key Responsibilities:* Coordination of Sprint Planning* Co-ordination of integration and regression testing* Planning of WMS, Returns releases and management of the change process within Service Now* Ownership of any defect or incident investigation / reporting* Support acquiring sign-off of Statements of Work for additional workstreams etc.* WMS Returns - Daily Test Catchup Meeting - primary point of contact, action owner* WMS Returns Development Checkpoint Meeting - ownership of story/ticket updates and subs* Defect Triage in collaboration with the customer* Planning and Managing Integration Testing* Development into becoming a subject matter expert to support both team members and provide input into solution development* Service Management report analysis and creationSkills & Experience:* Ability to liase with stakeholders effectively across all levels of the organisation* Excellent communication skills & presentation skills* Excellent negotiation & influencing skills* Exposure to working within an agile delivery model.* Usage of reporting tools.* Knowledge of Supply Chain & LogisticsMust be within commutable distance of Bradford for a hybrid working approach.
Keyskills :
service deliveryService Delivery Coordinator