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Quality Assessor

Brook Street
Job LocationBradford
EducationNot Mentioned
Salary20,140 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Quality AssessorAre you looking to build a career within a thriving, dynamic and exciting company withing the Fashion industryOur client is looking for two Quality Assessors one Permanent and A Fixed term covering maternity leave for up to 12 months.Day to Day Responsibility

  • Monitor and report on performance against regulatory requirements including but not limited to CONC, Data Protection, Complaint recording and DISP, Vulnerability identification and TCF
  • Work with Operational Managers to identify and escalate incidents and breaches, initiate remediation principles ensuring any customer detriment is swiftly resolved
  • Identify and report root causes of monitoring failures including inadequacies in processes or systems Ensuring any trends identified and reasons are explored. Findings are to be reported to the Team Manager to support a culture of continuous improvement
  • Attend and engage in regular calibration sessions as part of the ongoing development and to ensure consistency
  • Ensure policies and controls are adhered to
  • Good understanding and knowledge of FCA regulatory requirements, including monitoring principles
  • Good understanding of the principles of TCF
  • Excellent PC skills including Microsoft Word and Excel, Financier & Charter
  • Understand and maintain knowledge of system applications required for role
About you
  • Good understanding and knowledge of FCA regulatory requirements, including monitoring principles
  • Good understanding of the principles of TCF
  • Excellent PC skills including Microsoft Word and Excel, Financier & Charter
  • Skills & expertise in Quality Monitoring/Assurance
  • Excellent planning and organising skills
  • A keen eye for accuracy and attention to detail
  • Excellent communication skills
  • Tenacity and confidence to raise queries or concerns to ensure quality standards are maintained
  • Strong analytical skills
  • Knowledge and awareness of collections and financial difficulties requirements
Why work for our clientOur client offers competitive benefits including staff discount, generous annual leave, healthcare cash plan together with a vibrant, colourful, creative, and flexible working atmosphere. With the clients competitive benefits, and supportive teams our clientenjoy helping them on their mission and benefit greatly from the challenges that come with working for a Fashion company.

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