Principal Application Support Engineer

Job Description

Principal Application Support Engineer - Permanent RoleFinancial ServicesBradford based - 1-2 times a week on site £52,000 to £62,000 per annum (based on experience & location) + 10% bonus schemeKEY RESPONSIBILITIES & ACCOUNTABILITIES

• Provide and maintain development, test, and production data integration platforms and business applications.
• Identify potential for new technologies, to aid in Design discussions and implementation plans.
• Deliver and maintain business data workflows - the end-to-end process of scheduling, alerting and monitoring.
• Design and Implement and support data transfers with external parties.
• Manages Application associated Risks and collates, reports, and manages remediation of Risks through VBL Risk Management Process
• Works with Operations Management to ensure Support, Maintenance and Licensing specific to the Application estate is clearly managed.
• Comply with the organisations Information Security Policy, and all subordinate policies and local procedures.
• Manages Application associated Incidents and problems and remediation of these through our operational ITIL Practices.
• Ensure that tasks related to on-going projects or BAU initiatives are correctly refined and visible with our agile practices and ceremonies.
• Manages wider Applications Support Engineering team. Communicates company goals, best practices, and deadlines to team.
• Assisting and Supporting the wider Operational projects for the team working autonomously to engage key stakeholders, ensuring all decisions satisfy risk appetite and managing controlled delivery.
• Can liaise with Project Managers, Business Analysts and Managers around current processes, best practices, and ideas to solve business challenges.
• Identifies and reduces costs incurred by the team and looks for ways to optimise while continuing to deliver a great customer experience (Internal and External)
• Protect the organisation assets in line with the requirements set out in the Acceptable Use Policy.

Skills/ Experience required:Essential:

• OS/Applications
  • Basic SQL Query (SQL MS)
  • SIEM Integration (Splunk)
  • Windows OS
  • Linux Redhat
  • Azure Foundation/Portal Administration
• Data Transfer Applications
  • NIFI, Connect Direct, SFTP
• Business Applications
  • Coupa, Cascade, CODA, Respond, Bank Wizard
• Web Applications
  • Apache Tomcat, IIS

• Embraces and drives a continuous learning culture where the development of new skills and knowledge is paramount to the success of both their and their teams roles. In particular, a focus on automation and reliability engineering.
• Demonstrates behaviours in communication, collaboration and the recognition and development of their team including regular performance and development conversations, with timely feedback for themselves and for team.

• Stay abreast of trends and new capabilities in the domain of Application Engineering and identify appropriate and effectives ways of utilising them to provide a better customer experience

• Works with the wider team to ensure that technical dept and service improvement activities are visible and prioritised alongside new features
• Ensure clear documentation and commented code is in place for all tools/processes
• Quickly identifying and implementing resolutions, ensuring lessons captured and preventative controls introduced for future deliverys.

If you have the above skills and want to progress within a growing digital focused bank, Apply Today!