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Customer Service Advisor

Job LocationBracknell
EducationNot Mentioned
Salary£28,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Customer Service Advisor (Automotive)Bracknell£28,000 - £30,000 Base + Benefits & Annual BonusOur client is a market leader within the vehicle repair industry. Due to consistent growth, we are looking for an organised, friendly, and proactive individual to join the team as a Customer Service Advisor within the high-level repair centre.The role will involve frequent contact with customers and the successful individual will be responsible for updating customers throughout the repair process. The role will also involve assessing/reviewing client vehicles on the forecourt before re-assessingcourtesy cars returned.Previous experience in a similar role would be advantageous, but we are looking for an individual who fits into the existing team and the company culture.Key Skills Required

  • Previous customer service experience.
  • Experience with MS Office software, especially Excel, Word and Outlook and database experience.
  • Strong attention to detail.
  • Polished communication skills, both written and verbal, and the ability to effectively communicate with all levels of internal and external stakeholders and support functions.
  • A positive and proactive mindset and a flexible, hands-on approach to working in a team.

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