Credit Controller

Job Description

Responsibilities Account Management and Relationship Building

Accountable for managing and quality checking all transactions posted to sales ledger.

Develop strong customer relationships to ensure positive cash flow by ensuring proper documentation (purchase orders, etc.) to facilitate accurate and timely billing.

Provide excellent customer service through resolving queries where necessary. This includes working closely with the sales and delivery team and providing support when required (specifically for awareness around the billing process).

Partner with both suppliers & customers to own the full order to cash process for designated accounts.

Manage and support with department initiatives to develop the business.

Develop strong partnership with Commercial Buiness Partners and Project Analysts

Process and System Understanding

Produce client invoices and ensure timely delivery thereof.

Setup and maintenance of customer accounts.

Reconcile customer & supplier accounts; examples include purchase order spend tracking, supplier invoice approval, self-billing accounts billed versus contractor timesheets, etc.

Ensure signed customer terms and conditions are in place before trading.

Produce credit notes and invoice requisition forms in line with predefined processes.

Produce Sales commission reports - high attention to detail is crucial as it impacts peoples pay

Produce various regular reporting such as Aged debt, unbilled, unapproved time etc

Internal validation of data through regular rate audits

Produce Batch uploads for adjustments and credit/rebills

Deliver High Quality Communication

Collect cash from customers in line with customer contractual terms and company processes.

Manage supplier invoice approvals & payment.

Ensure timely resolution of unapplied cash receipts.

Provide accurate and timely data for client and internal reports.

Represent back office in ESC, Delivery meetings, CBP meetings, customer calls etc.

Close partnership with AP to ensure correct payments are made to 3rd party vendors for given portfolio of projects

Carrying out of such ad-hoc tasks as required by Manager of Operations Support.

Core Skills FundamentalAdvanced· Ability to directly liaise with clients and other stakeholders in a professional and effective manner· Ability to deal with potentially difficult calls and challenging customers· Well organised· Ability to work to strict deadlines· High level of attention to detail· Strong influencing and negotiating skills· Good verbal and written communication skills· Aptitude for continual learning and development with different systems and applications· Ability to develop peer and manager relationships· Analytical and seeking to improve whether through business change or process improvement· Problem solving skills and ability to adapt to different situations· Ability to manage business process improvement projects & coordinate a project teamKnowledge, Abilities and Qualifications FundamentalAdvanced· PC literate, familiar with MS Office packages, specifically MS Excel· Higher education or BS/BA degree or equivalent experience· Experience with Oracle financial packages· Knowledge of TGS PS system preferred· Knowledge of cash flow management· Basic accounting experience· Advanced MS Excel skillsPersonal Attributes and Other Requirements FundamentalAdvanced· Supportive, team player· Positive attitude and flexible approach· Accurate and methodical approach· Able to work under pressure and still maintain a high level of accuracy and attention to detail· Ability to prioritise workload· Independent process driven worker with a proactive attitude to work· Ability to communicate at all levels and with external parties· Good business acumen· Confident and outgoing· Self-starter· Proactive in approachAllegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. It is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at en-gb/privacy-notices.To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to en-gb/privacy-notices.We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield. Required skills

credit control

credit controller

reconcilliations

operations associate

Keyskills :
credit control credit controller reconcilliations operations associate