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Job Location | Bournville, Birmingham |
Education | Not Mentioned |
Salary | £40,000 - £45,000 per annum, OTE |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
At the RAC, the Roadside is at the very heart of our business, as our dedicated Patrols deliver an exceptional and much-needed service to members nationwide.While we may be in unprecedented times at the moment, we’re continuing to provide this type of essential service across all divisions which means that it’s business as usual here at the RAC and we now have opportunities for Super Flex Patrols to join the team.So, if you have the skills to provide flexible support to our members when they need it the most, while adopting a collaborative approach and showcasing an ability to think outside of the box then this role could be for you!What’s in the RoleThis role is not like working in a garage, where you’ll complete job after job without ever interacting with customers or experiencing the satisfaction of a job well done.Instead, you’ll be out there at the Roadside or members’ homes, dealing directly with breakdowns, providing technical support and delivering the type of exceptional service that leaves a smile on our customers’ faces.As an RAC Super Flex Patrol, you’ll work the equivalent of 40 hours per week but without a set roster. This means that you’ll receive notice of precisely when you’ll be working seven days in advance, while the core hours that you’re scheduled to work will be sent three days in advance.As part of this role, you’ll also come across a diverse range of vehicle-related breakdowns and technical issues, with our goal being for Patrols to fix at least four out of five cars as the roadside. So, you’ll need core mechanical and diagnostic skills that can be deployed efficiently and in real-time, as you strike the balance between completing quick and sustainable repairs.Make no mistake; you’ll be the face of the RAC and someone who must exude authority and calmness at all times. You also shouldn’t be surprised if customers want to take your photo and share this on social media once you’ve completed their repair, which is why we call our Patrols the #OrangeHeroes of the RAC!What Can you Expect from UsOK, so what can you expect from us Here’s a breakdown of precisely what we’re offering: