Customer Service Advisor

Job Location	Bootle
Education	Not Mentioned
Salary	£20.00 per hour
Industry	Not Mentioned
Functional Area	Not Mentioned
Job Type	Temporary , part-time

Job Description

Customer Service Advisor (Part Time)Are you on the lookout for a part time position providing support and solutions to customers problems Working on a schedule that gives you your daytime hours back Then Tate Recruitment may have the role for you!We are delighted to be working alongside a well-established UK financial services company based in Bootle, Liverpool. This position is part time working 25 hours per week on a twilight shift, between 6pm and 12pm, 5 hour shifts.The important points!

£20 per hour
6 month contract
Opportunity to convert to Permanent staff
Hybrid working
Office based in Bootle, Liverpool
Twilight shifts, between 6pm and 12pm

Out of Hours Call Centre AgentAs a Call Centre Agent working in the out of hours team, you will play an important role in supporting customers who are facing challenging times with their finances. We are looking for passionate and driven individuals who really care to make a difference.Your key responsibilities will be:

Being the first point of contact for customers over the telephone, who are facing difficulties with their bank card or fraud.
Updating the internal system with all details of your calls and completing administration tasks such as amending customers online details or freezing cards.
Assessing each individuals needs and determining the best and most appropriate solution based on their circumstances.
Supporting vulnerable customers by providing them with appropriate online resources.

If you are looking to be a part of a thriving working environment with a company that offers excellent long term career progression, apply today!Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore we encourage you to apply early to avoid disappointment.Tate is acting as an Employment Business in relation to this vacancy.Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.Tate is acting as an Employment Business in relation to this vacancy.Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibilityare our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

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