Telesales Executive

Job Description

Are you looking to become part of an innovative and market leading organisation that looks after some of the biggest brands in the UKAre you an experienced Customer Service or Sales professional looking to build a career with a well-established companyWe are looking for people who are passionate with a can-do attitude to join our well-established team in our Bolton site to support the exciting growth of the business.This role is working on a full-time, permanent basis working from 09:00am to 17:30pm.Exciting progression routes available within the business!Key responsibilities

• Qualify prospects, locating the decision maker within the prospects organisation and updating the relevant CRM data at the agreed call, contact and quality targets per day.
• Generate the agreed minimum of relevant and qualified meetings per day for an Account Manager(s) in line with targets communicated by the Line Manager (Telesales Manager), while being aware of constraints on Account Managers time and location ensuringmeetings are suitably arranged.
• Follow-up on DM activities and incoming prospect/lead sheets to generate Appointments and Sales.
• When required source leads and pre-qualify.
• Represent the business in a professional and business-like manner and support the Account Managers in the collation of campaign data for reporting purposes.
• Ensure the daily/weekly/monthly reporting is completed.
• To liaise with sales personnel as required.
• To complete any reporting or review documentation.
• To identify and record any key market, customer or competitor activity or intelligence.

Benefits

• Enhanced Annual Leave entitlement, starting at 31 days (including public holidays), increasing up to 36 days with long service.
• BONUS up to 40% paid on a monthly basis - depending on performance
• Access to our prestige Benefits and Rewards Portal; including discounts on High-street shopping, days out, entertainment and food & drink, including popular brands such as Apple, Samsung, and Buyagift.
• Long Service Rewards: both financial and leave based.
• Health Cash Plan: in which you can get money back on health treatments such as prescriptions, eye care, dental, and more.
• Life Assurance Scheme: A scheme that may provide a lump-sum payment should you die whilst employed by the company.
• Career Development Opportunities: through E-Learning, Management Development Programmes and Apprenticeships in which you can gain professional qualifications during working time at no cost to yourself.
• Access to a well-established Employee Assistance Programme provider, who provides support to our people and their families in areas such as their health and wellbeing.
• And other excellent benefits youd expect from a market leader.

Essential Skills

• Self-starter with excellent prioritisation and time management skills.
• Able to work with minimal supervision after agreeing objectives
• Excellent communication skills
• Consistent positive outlook and able to handle rejections
• Evidence of working a sales process and selling a value proposition
• Thrives in a high volume and results-based environment
• Good organisation skills
• Quick learner who can apply concepts in the real world
• Understands a customer perspective
• Numerate and literate
• Experience in Microsoft standard packages
• Working knowledge of CRM systems
• Team player, adaptable and flexible