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Job Location | Bolton |
Education | Not Mentioned |
Salary | 19,452 - 20,706 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time or part-time |
The Operational Support Officer performs a vital role within Greater Manchester Police, providing excellent customer service to members of the public, colleagues and partner agencies.You will contact vulnerable people and victims of crime in order to conduct risk assessments and being responsible for the triage of Anti Social Behaviour vulnerability and its management through our systems. Youll provide administrative support which includesdrafting letters, publishing newsletters and updating the GMP external website together with preparing and assisting in the delivery of daily briefing documents, as well as assisting in the managing of neighbourhood issues, whilst identifying threats/risksand allocating/tasking to PCSOs. Attending meetings, youll take minutes, noting actions and disseminate to all attendees, along with accessing social media and updating the relevant sections as well as diary management and carrying out checks for officersand co-ordinating and maintaining a diary of appointments for officers visiting members of the public.The successful candidate should be confident to engage with the public, GMP colleagues and partner agencies and should have the ability to work under pressure whilst remaining calm but firm. With IT experience and of dealing with customers over the telephoneyou will have worked in a similar capacity, checking, recording, inputting and retrieving information. Working with minimum supervision and to tight timescales together with producing work to the required standard is also essential to the role as is PowerPoint experience and good written communication skills.