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Job Location | Bolton |
Education | Not Mentioned |
Salary | 25,000 - 30,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent,full-timeB |
As IT Support Technician, you will be providing support to the business across 1st/2nd line, whilst developing an understanding of IT requirements of the business to act accordingly to ensure these requirements are met in a timely and structured way, followingescalation processes to ensure a consistent and professional service.Client DetailsMichael Page Technology are delighted to be supporting a UK manufacturing business with the recruitment of an IT Support Engineer.DescriptionWhat youll be doingAs IT Support Technician, you must be able to understand the IT requirements of the business and act accordingly to ensure these requirements are met in a timely and structured way, following escalation processes to ensure a consistent and professional service.Issues will be raised either by telephone, email or in person. All issues will be logged and assigned a priority. Where possible issues will be resolved during first contact. Take the lead in receiving, logging and prioritising issues by telephone, email orin person whilst escalating issues that cannot be resolved within the defined timescale/SLA.Responsibilities:
Keyskills :
Windows Server2nd Line1st LineIT SupportVMWareIT Engineer