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Internal account manager

Page Personnel Secretarial & Business Support
Job LocationBolton
EducationNot Mentioned
Salary£28,000 - £30,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

We are seeking a dedicated and customer-focused Internal Account Manager within the transport distribution industry in Bolton. The successful candidate will have a natural ability to build lasting relationships and a strong understanding of client management.The account manager will exclusively manage all relational duties regarding logistical & product service queries, negotiations, contract renewals & sales processing.Client DetailsThe company is a leading player in the Transport & Distribution industry, with a strong presence across the UK. Housing hundreds of passionate team members, the firm is recognised for delivering high-quality services and its commitment to customer satisfaction.DescriptionKey responsibilities will consist of:

  • Manage and nurture client relationships for sustained business growth.
  • Implement strategies to retain and expand the customer base.
  • Contribute to any contractual negotiations and/or re-negotiations for defined customer portfolio and produce any related contractual documents as required.
  • Regularly review customer feedback to identify areas of improvement.
  • Uphold the companys brand image and values in all interactions.
  • Coordinate the delivery of agreed targets within the agreed budget to meet the wider requirements of the business for the defined customer portfolio.
  • Ensure contractually agreed service standards are provided to individual customers and, where necessary, liaise with the operations and other functional areas.
  • Understand and work within the policy standards of individual customers to ensure service provisions/requirements are fulfilled.
  • Maintain an up-to-date sales/technical knowledge of the product portfolio.
  • Project a professional impression of the company and act in accordance with the relevant industry code of practice.
  • Coordinate with the team to ensure the delivery of adequate customer service.
ProfileA successful Internal Account Manager should have:
  • Relevant experience in similar field or industry.
  • Proven account management or CRM experience.
  • Proven ability to communicate and demonstrate pitching ability.
  • Sales motivated & driven attitude.
  • Target orientated & strong organisational skills.
  • Demonstrable track record & performance related indicators in sales.
  • A customer-focused approach.
  • Proficiency in using database software.
  • Ability to work well in fast-paced high-volume environment.
  • Ability to work well in a team.
  • Strong problem-solving skills.
Job Offer
  • A basic salary of £30,500
  • Bonus structure upto £40,000
  • Hybrid working.
  • Enhanced annual leave entitlement, starting at 31 days.
  • Access to our prestige benefits and rewards portal.
  • Long service rewards and a health cash plan.
  • Life assurance scheme and career development opportunities.
  • Access to a well-established Employee Assistance Programme.
  • Internal progression with achievable promotion targets.

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