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Job Location | Bolton |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Company description:The new E.ON is one of the strongest operators of European energy networks and energy-related infrastructure, as well as a provider of advanced customer solutions for more than 50 million customers. With a total of over 75,000 employees we are represented in 15 countries. This makes us ideally positioned to help drive Europes energy transition.By focusing on two sustainable growth areas and with the acquisition of innogy, E.ON fully commits itself to the fundamental transformation of the energy world. As one of Europe’s largest energy service providers we will actively drive the energy transition in Hungary and Europe. Combining the expertise of both companies will also make E.ON a pioneer in developing new and innovative energy solutions and attract the brightest minds in the energy sector.Job description:As an Energy Specialist and part of Customer Operations, you’ll be at the heart of everything we do - helping our customers. You won’t just be part of the customers’ experience, you’ll make it, and take full responsibility for what lands your way by delivering end to end customer serviceWe will give you empowerment and accountability to look after all our customers throughout their time with us, helping with a wide range of queries and making sure they’re happy. Talking to customers over the phone or via email, engaging with industry stakeholders, and highlighting inefficiencies, all form part of the day to day role.Every day will be different as we know customer service is vigorous and can be tough and often you’ll have to deal with challenging situations but also empathise with customers who are facing complex problems. That’s where you’ll come in- you’ll be bringing about awesome solutions for them.You’ll need to be able to think fast on your feet, use your initiative and thrive in a fast-paced environment to help solve the new problems that arise every day – but don’t worry we’ll all tackle problems and challenges togethProfile description:We are really on the hunt for people with a passion for customer service. If this sounds like you, wed love to hear from you.Do you love customer service Are you full of ideas and passion Do you want to work with cutting-edge technology Then E.ON Next is right for you.