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Case Handler

Job LocationBolton
EducationNot Mentioned
Salary£18,000 - £23,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Role: x3 Litigated Credit Hire File HandlerLocation: Bolton -Initially working from home moving into agile working in the futureType: PermanentSalary: £18,000-£23,000 Plus 25 days + Bank holidays(Looking at both Junior and more experienced candidates)Hours: 35hours – 9am-5pmAn exciting opportunity has arisen for a brilliant national client who are looking for x3 Litigated Credit Hire File Handler’s to join their team on a permanent basis.Role Responsibilities:• Create initial case strategy following Client Guidelines and review of information available• Undertake discussions and negotiations with Insured, Insurer and Third Party Solicitors to pursue the rapid and appropriate settlement of cases and the apportionment of costs• Undertake Court Telephone Hearings to ensure progress is maximised and all actions have been undertaken to bring the case to settlement• Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making• Allocate funds to the appropriate client accounts as per agreed procedures to ensure the client and Keoghs receive appropriate payments• Dealing with correspondence and telephone calls• Undertaking periodic reviews of files in line with Client requirements• Updating reports• Meeting agreed performance targets• Ensuring files are kept within ISO 9001 guidelines• Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested• To ensure compliance with the SRA Code of Conduct 2011Desirable Experience:• Credit Hire experience• Knowledge/experience of the litigation processThis is a fantastic opportunity to join a great company so don’t wait around get in touch!

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