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Customer Services Advisor

Job LocationBoldon Colliery
EducationNot Mentioned
Salary9.50 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

ASAP startNE35Are you available immediately to join a national company.A company that has experienced a high demand for its services with this set to continue for a long time yet Have you experience within Customer Service (call centre, office, retail, hospitality etc) - please apply today if you can start immediately andcommit to an ongoing contract!Working on site at our clients depot in Tyneside you will be a central contact for customers and colleagues alike and assist in query resolution.

  • Conducting thorough investigations into queries and complaints to reach a resolution.
  • Adhere to company compliance and escalate any discrepancies to the compliance managers.
  • Inputting and updating Data on Excel workbooks
  • Actively managing a queue of queries ranging from clients to end customers.
  • Prioritising workload, ensuring a timely response to all customer queries via the CRM system.
Shortlisted applicants must:
  • Be Fluent in written and spoken English
  • Be comfortable with Microsoft Excel
  • Be adaptable to change and new systems
  • Have experience of end to end case management in a Customer Service setting
In return our client offers:
  • An hourly rate of £9.50ph
  • Full time working hours 5 days over 7 (39 hours a week) between the hours of 8am and 6pm.
  • Ongoing temporary work.
  • A safe working environment
Please apply ASAP as we are shortlisting immediatelyHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgroundsand will ensure measures are met when required, to allow a fair process throughout.PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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