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Sales Administrator

Graham & Brown
Job LocationBlackburn
EducationNot Mentioned
Salary£21,988 - £23,145 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Here at Graham & Brownan exciting opportunity has now arisen for a Sales Administrator to join the team, based in Blackburn. You will join us on a full-time,permanent basis. In return,you will receive a competitive salary of£21,988 to £23,145 per annum.Graham & Brownhas had design and colour at the heart of our business for over 75 years and has gone from being just a wallpaper manufacturer to an interior lifestyle brand driven by high-quality products and exceptional customer experienceand marketing. With leading brands across the market from the Graham & Brown brand itself to household names like Superfresco Easy and licenses such as Laura Ashley, Joules, and Cath Kidston to name but a few, our offer stretches across products from wallpaper,paint, fabric, curtains, blinds, bed linen and wall art. Our business is built on leading-edge design, across our international businesses and markets, and we put the customer at the heart of everything we do. We have been recognised as a “Cool Brand” onseven successive occasions. As a 3rd generation, family-run business, we have the luxury of freedom to implement fresh ideas and to form great working relationships with all our colleagues across the business. We are proudly a carbon-neutral business witha real commitment to sustainability.We offer a range of excellent benefits, including:

  • 32 days’ holiday, inclusive of Bank Holidays
  • Flexi time working
  • Birthday day off
  • Generous staff discount on all Graham & Brown products, up to 60%
  • Access to colleague discount portal
  • Employee Assistance Programme
  • Generous pension, totalling 10%
  • Life Assurance
  • Free Parking
  • Use of company pool cars for company business
  • Regular Company social events, brought to us by our very own Fun Squad!
As our Sales Administrator, you will assist and support the Sales Account Managers, by ensuring all Sales Orders are processed and managed in a timely and efficient manner, making sure we adhere to all customer lead timesand business cut off times.Our Sales Administrator will have the following responsibilities:
  • Process manual orders received by telephone or e-mail. Deal with Customer Enquiries and Queries.
  • Manage EDI orders and deal with any exceptions.
  • Check, chase and allocate stock.
  • Deal with allocations of promotional lines and new ranges.
  • Process Pattern Room orders for POS, samples, boards and flappers.
  • Input and maintain all pricing records, by account and by groups of customers.
  • Input all customer SKU codes so these appear on all documentation.
  • Carry out al, general administration relating to pricing, and order management.
  • Deal with pricing queries and raise the necessary credits.
  • Produce customer reports i.e. shipped reports to update customers of late or cancelled orders.
  • Create pro-forma invoices for new customers and customers with poor credit ratings.
  • Provide excellent customer service to both internal and external customers.
Experience and skills required by our Sales Administrator:
  • Educated to GCSE standard as a minimum.
  • Previous experience of a busy sales office.
  • Excellent Customer Service skills
  • Excellent verbal and written communication skills
  • Good attention to detail
  • Confident in speaking to customers on the telephone.
  • Organisation skills
  • The ability to work on own initiative.
  • Excellent knowledge of Microsoft Office packages.
  • A flexible approach to work
  • The ability to solve problems.
If you have the skills and experience we are looking for, click ‘Apply’ now to be considered as our Sales Administrator -we’d love to hear from you!

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