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Sales Administrator

Graham & Brown
Job LocationBlackburn
EducationNot Mentioned
Salary£21,988 - £23,145 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Here at Graham & Brown, we are looking for an enthusiastic Sales Administrator to join the team, based in Blackburn. You will join us on a full-time,permanent basis. In return,you will receive a competitive salary of £21,988 to £23,145 per annum.Graham & Brown has had design and colour at the heart of our business for over 75 years. With leading brands such as Superfresco Easy and the Graham & Brown brand itself, our offer stretches across categories from wallpaper, paint, fabricand wall art. We are committed to contemporary, leading-edge design, across our international markets, and put the customer at the heart of everything we do. We have been recognised as a “Cool Brand” on seven successive occasions. As a 3rd generation, familyrun business, we have the luxury of freedom to implement fresh ideas and to form great working relationships with all our colleagues across the business. We are also a carbon neutral business with a real commitment to sustainability.We offer a range of excellent benefits, including:

  • 32 days’ holiday entitlement (including Bank Holidays)
  • Flexi-time working
  • Birthday day off
  • Generous staff discount on all Graham & Brown products, up to 60%
  • Access to colleague discount portal
  • Generous pension, totalling 10%
  • Life Assurance
  • Free parking
  • Use of company pool cars for company business
  • Regular Company social events, brought to us by our very own Fun Squad!
As our Sales Administrator, you will assist and support the Sales Account Managers, by ensuring all the Sales Orders are processed in a timely and efficient manner, making sure we adhere to all customer lead times and business cut off times.You will carry out all general administration relating to pricing and order management, whilst keeping within the Company’s credit agreements and provide excellent customer service to both internal and external customers.Our Sales Administratorwill have the following responsibilities:
  • Process manual orders received by telephone or e-mail.
  • Deal with Customer Enquiries and Queries.
  • Process EDI orders and deal with any exceptions.
  • Download orders received via customer websites and manually input.
  • Check websites for out-of-date orders and chase with Warehouse. Extend delivery dates where relevant.
  • Check, chase and allocate stock
  • Deal with allocations of promotional lines and new ranges
  • Chase deliveries and deal with customer queries. Report issues to the Warehouse.
  • Process Pattern Room orders for POS, samples, boards and flappers
  • Input and maintenance of all pricing records, by account and by groups of customers
Experience and skills required by our Sales Administrator:
  • Educated to GCSE standard as a minimum
  • Previous experience of Office Administration
  • Excellent Customer Service skills
  • Excellent verbal and written communication skills
  • Good attention to detail
  • Confident in speaking to customers on the telephone
  • Organisation skills
  • The ability to work on own initiative
  • Excellent knowledge of Microsoft Office packages
  • A flexible approach to work
  • The ability to solve problems
If you have the skills and experience we are looking for, click ‘Apply’ now to be considered as our Sales Administrator -we’d love to hear from you!

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