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| Job Location | Blackburn |
| Education | Not Mentioned |
| Salary | £28,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Multilingual Technical Customer SupportBlackburnSalary £28kWe are recruiting for a brilliant, market leading business in the technology sector. This is a company made up of 15 multilingual customer service agents, who are both passionate about languages and technology.A background in hardware / software customer support desirable as is experience in a call centre environment.They provide excellent training and a comfortable, highly modern working environment for their staff, along with great benefits.Location: A blend of home working, with 2 days a week on site in their Blackburn office.What is great about this position:* You will get to be hands on with various different technical products* Great benefits. Good shift hours - 7am - 3pm or 8am - 4pm* Lovely team who value their staff and treat them like family* You will get to use your language skills daily* Long established company at the top of their game* Excellent training, and lovely modern work environmentDuties* Acting as the first point of contact for customers* Solving customer problems over telephone, email and live chat.* Troubleshooting mildly technical issues, following company procedures* Escalating more complex technical issues to a further support team* Getting hands on with the equipment to resolve the issue.* Being customer focused at all times and treating each call as an individual - no two calls will be the same.The ideal candidate* Strong German and French speaker is a must* Customer focused and caring attitude* Technical mindset* Ideally you will already have helpdesk experience* If not, then customer service experience with a desire to learn.Job Types: Full-time, Permanent