Field Service Technician

Job Description

Field Service Technician - UKFM:Systems provides workplace management technology and solutions that enable facility and real estate teams to identify, plan and deliver the ideal workplace for every employee. Our broad solutions portfolio of software and hardware, specializingin space management and optimization, assets and maintenance, strategic real estate planning, resource scheduling, as well as projects and sustainability, empowers our clients to gain insight into how their facility space is performing, how they enhance efficiencyand crate an employee-centric workplace.At FM:Systems, we have 3 guiding values around what we believe and how we behave 1) do the right thing, 2) act with urgency, and 3) cultivate a culture of excellence and accountability. We aim to offer our clients an exceptional experience with everyinteraction, foster innovation, and invest in our people. We provide a flexible work environment with a generous tine off policy, internal mobility, and growth opportunities. Additionally, we offer a comprehensive benefits package, monthly company updateswith our CEO, virtual events, and more. If youre ready to join a company that prioritizes their employees, apply today! Recognized as a market leader by industry analysts, FM:Systems offers a suite of digital workplace solutions, empowering our customers across the world to re-imagine and transform their workplace experience. From Workplace Management to WorkplaceAnalytics, to Employee Experience - our solutions are built to help our customers re-think their workplaces post-pandemic, right-fit their real estate portfolios, and realize the ideal hybrid workplace experience for employees. With customers representinghalf of the Fortune 50,of top 25 US banks, 150+ government institutions, over 200 hospital and healthcare organizations, 350+ universities and 50% of the leading pharmaceutical firms, our leading solutions manage over 3 billion square feet across 80 countries.FM:Systems is headquartered in Raleigh, North Carolina and conducts business globally.FM:Systems Europe is seeking a Field Engineer to deploy our sensor technology across the United Kingdom and beyond. In this role, the chose candidate will work mainly at customers sites during the week and at differing time across the day (workdays,weekends and out of hours) The individual will possess a passion for technology, excellent written/verbal skills and be a key member of the team. In this role, you will have the opportunity to:

• Install and test sensor systems in clients buildings across the UK and beyond.
• Work within a high performing team of field engineers and project managers
• Complete job sheets for project completion
• Assess 2D CAD plans to confirm the hardware required to complete the install and project.
• Prepare equipment for installations in the office prior to going to client site.
• Complete site visits/surveys to check for layout changes and assess radio noise levels and range.
• Complete the installation by Installing sensors and hosts (must be physically fit to install over 400 sensors in a day), this will include bending and crawling under desks for a prolonged time.
• Confirm system is operational prior to leaving site - acute attention to detail and accuracy is required.
• Create professional floor plan images using AutoCAD (full training on AutoCAD will be provided)
• Liaise with the FM:Systems project team and the customer team when on site.
• Troubleshoot any issues onsite.

The Package

• 25 days holiday and English public holidays.
• Company card for expenses
• Company pool vehicle for business trips.
• Company Pensions.
• Healthcare.

The successful candidate for this role will have the following skills and experience:

• Needs full driving license as there will be extensive travel nationwide (you will be out of the office most of the week)
• Have a passion for technology.
• Will relish the opportunity to join a rapidly growing & high performing team.
• Excellent communication skills with the ability to communicate with IT and facilities managers to complete the install, as well as the managers who will be using the data.
• Ability to learn technology quickly through instruction and self-training.
• Have a cando attitude and be able to pro-actively problem solve when working alone.
• Must be able to pass a DBS check.
• Will manage their own time whilst on site including travel arrangements.
• Due to the type of product (desk sensors) we mainly install outside of office hours, so there is evening work involving working away from home.
• Due to the type of product (desk sensors) we mainly install outside of office hours, so there is a lot of evening and weekend work involving working away from home.

FM:Systems is an equal opportunity employer. It is our policy to provide equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex or sexual orientation, gender identity or expression, maritalstatus, national origin or ancestry, citizenship, ethnicity, gender, age, disability, present, current, or prospective military/uniformed service, genetic information, or other characteristics protected by applicable federal, state, or local law. We are committedto a diverse workforce. We value all employees talents and support an environment that is inclusive and respectful.

Keyskills :
AutoCADCADElectrical InstallationField Service