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Job Location | Blackburn |
Education | Not Mentioned |
Salary | 35,000 - 42,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
An exciting opportunity has arisen for an E-commerce Customer Service Manager to join a global state of the art business in this brand new role. You will work closely with the Head of CX to implement processes and strategies to ensure a world class customerexperience is delivered to their global consumer customers.Client DetailsOur client is a leading retail business delivering to a wide range of customers globally. They have an innovative product range and a strong customer reach and so are looking for an E-commerce Customer Service Manager to drive their world class customerstrategy for their consumer customers.DescriptionThe successful E-commerce Customer Service Manager will work closely with the Head of CX to implement new processes and procedures within their multi-channel e-commerce customer service function. With a global customer base, you will be responsible for drivingcustomer satisfaction, leading a multi-lingual service function.ProfileThe successful candidate will be/have:
Keyskills :
"customer service manager" "e-commerce"