Account Manager

Job Description

New Role – Client Account Manager - £27k – Blackburn – Apply now!Reed Business Support is recruiting on behalf of an established logistics and infrastructure business in the Blackburn area who are looking for an addition to their busy team on a permanent basis.This role is to work for a fantastic company who really invest in their staff.The MD of this company started as an Account Manager and is now in charge of the day to day running of the business!The job purpose:To develop and deliver business growth plans within a portfolio of clients.Managing internal and external relationships to deliver excellent client satisfaction.Duties include:Develop client account and growth plans and agree KPI’s and service level agreements.Manage client portfolio to maximise revenue, profit and growth.Identify commercial opportunities by proactive management of the client relationship.Maintain regular client contact to feedback against agreed KPI’s and service agreements.Understand internal cost structures and maximise revenue opportunities.Communicate with the operations and planning functions to ensure efficient and effective planning of their client activity and upcoming activities.Generate client reports to ensure client satisfaction and highlight commercial opportunities.Generate client proposals and tenders considering our internal cost structures.Work with the Client Services team to deliver maximum utilisation of skills and competencies.Benchmark ‘Best Practice’ in core markets and client groups.Ensure client invoices are accurate and timely to maximise cash flow and revenue generation.Carry out post activity evaluations in conjunction with all external and internal stakeholders.Maintain information management systems to ensure accurate and timely management reporting.To plan and prioritise workloads to ensure maximum focus on client requirements.To manage administration tasks in an effective and efficient manner.Salary is £27,000pa plus the below benefits, working Monday – Friday 9am – 5pm (35 hours per week)Following completion of a successful probationary period employees can enrol onto the company’s Academy whereby you can undergo training and obtain formal qualifications, enrol on the pension scheme and will be entitled to company sick pay.Holidays start at 28 days (including bank holidays) and increase up to 33 days with service. They also offer a life assurance scheme.If you are great at building rapport with customers, self-motivated and driven, then do not hesitate in replying with your up to date CV attachedor call Victoria OConnor on for more informationOur client wishes to recruit for this role very quickly, therefore if you receive a missed call from us, please call back as soon as possible to not miss out on an opportunity.Please note that due to high volumes received, only short listed candidates will be contacted for a first stage telephone interview.Know anyone that may be interestedReed pay up to £50s worth of shopping vouchers for successful referrals.