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Desk Based Account Manager

Job LocationBishop's Stortford
EducationNot Mentioned
Salary22,000 - 24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

  • Trainee Energy Manager (Desk Based Account Management)
  • Job Location: Bishop Stortford
  • Hours Per Week: 8.30am - 5.00pm
  • Role Type: Permanent, Full-Time
  • Salary:£22k - £24k
  • Annual leave: 25 days plus Bank Holidays
This is a well-established organisation providing account management support to Managing Agents that covers everything from finding lost meters to resident level billing and even Combined Heat & Power (CHP) generation.The basic role is to review existing costs incurred through the use of gas and electricity for Landlord supplies on behalf of managing agents, to include invoice auditing and unit cost analysis and comparing this to alternative supply arrangements. Makingproposals to change existing contracts and then implementing the change. There will also be the need to assist in the set-up and operation of tenant billing projects, acting as an interface between the client and internal departments, ensuring all tasks arecompleted in a timely manner.This developing role requires good organisational, numeracy, customer service, presentation, interpersonal, time management and communicational skills. Training will be broad initially to help the job holder gain experience and will thenconcentrate on the Energy Management role.Responsibilities:
  • Act as initial point of contact for new and existing clients, via telephone, post and email, ensuring all requirements are acted upon as a priority, with accurate information being provided at all times.
  • Liaise with suppliers to obtain quotations and resolve invoicing queries as necessary.
  • Provide quotations and reports to clients in a time bound manner.
  • Maintain records, communications and tasks relating to contract end dates and projects, ensuring renewal arrangements are completed in good time.
  • Arrange/request regular site visits and liaise with work colleagues and technical staff.
  • Look for ways to reduce client costs for energy consumption.
  • Compile utility budgets and energy conversation measure costs.
  • Provide support for Senior Energy Managers in the set up and operation of tenant billing projects, acting as an interface between the client and internal departments, ensuring all tasks are completed in a timely manner.
  • Pro-actively generate new clients at all times promoting the companys mission, aims and ethos.
  • Assist in day to day operations of the business including administration, sales, marketing and customer service.
Skills Needed:
  • Applicants for this role would be required to have Account Manager experience of some kind.
  • Experience in the energy sector would be a bonus but is not essential.
Benefits:
  • Bonus incentive schemes, sickness insurance scheme, auto enrolment pension, child care voucher scheme
  • Free gym
  • Free parking
  • Training and development
For full details and job description, please apply or contact/ .

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