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Job Location | Birmingham |
Education | Not Mentioned |
Salary | £25,000 - £26,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
A position has become available within a newly structured RFEA Support Centre (RSC) situated in Birmingham for a Team Leader to compliment the Project Nova delivery pathway within the RFEAs client contact centre. As the Team Leader you will manage, direct, plan and coordinate the operational activities of the Nova Support Team (NST) to deliver Project Nova and Regroup outputs. As a client advisor within the role you will provide the central registration, tracking and helpdesk functions.Project Nova is a support programme for Veterans identified in Police Custody; it is focussed on early intervention, support and diversion at point of arrest in order to prevent re-offending and a potential prison sentence. Project Nova is jointly delivered by RFEA and Walking With The Wounded (WWTW) and working in partnership with NHS Liaison and Diversion Teams and Police Custody suites.The ideal candidate will have proven leadership and supervisory qualities, with a commitment to provide quality delivery and best practice across the team. You will need to be a self starter with the ability to work collaboratively and possessing well developed communication and organisational skills.Principal Responsibilities
Keyskills :
Communication Skills Management Experience