System Administrator

Job Description

Your new roleThe System Admin Team provides the system administrative function for National Highways Oracle Fusion ERP and HCM Cloud, and associated systems.The team manage access to all employees in the company across the Fusion modules, whilst maintaining system security.The role acts as first line of support for user issues and queries from the business, as well as contributing to a wide range of activities to both maintain and improve service operation.As part of the team, you will work closely with Subject Matter Experts supporting the Fusion applications, and process changes into production. Some knowledge of the Fusion system will be an advantage but training will be provided.This role will be based at our office at The Cube, Birmingham.What youll be leading on

• Grant and manage system access to company employees in accordance with policy; thus enabling users to perform the functions relating to their role whilst maintaining system security.
• Shared responsibility to answering a wide range of user queries and requests, offering efficient help to customers.
• Maintain effective working relationship with Fusion Subject Matter Experts and key business teams.
• Take responsibility for specific functions within the team and be seen as the lead in that area(s) of work.
• Perform a variety of housekeeping and ad-hoc tasks, contributing to team processes and continuous improvement.
• Ensure accurate application of configuration improvements/enhancements through test environments and into production. To be applied in accordance with the change management process, questioning the quality/purpose of the change where necessary.
• Shared responsibility for maintaining non-production environments; facilitating for development, testing and training.
• Assist with management of Oracle quarterly system updates, minimising disruption and issues to users.

To be successful

• You will be able to display system proficiency to support Oracle Fusion.
• You will have experience of working as part of a team sharing knowledge and workload.
• You will be user focussed and be able to offer a good level of customer service to queries and problems.
• You will have experience of applying policy and be able to develop procedures and improvements.
• You will be keen to learn and develop your knowledge and areas of responsibility.

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:

• Right to work check
• 3 year employment history references
• DBS criminal record check
• Social media and adverse journalism check
• Driving licence check (if applicable)
• Fit to work questionnaire (for all), followed by a medical check (if applicable)

About Us Why you should join usAt National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. Were proud that as an organisation we are continually striving to dobetter and actively encourage and support our colleagues to do the same with their careers.So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then youll be a great fit for our organisation.An informal blended working approach has been adopted for many of our roles across National Highways. We offer many different ways to work flexibly and were open to discuss part-time working, job shares, and flexible start and finish times.Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.Our benefits package

• Our total reward package includes basic salary, the potential for a performance related bonus
• Contributory pension scheme with employer contribution of up to 10%
• Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
• Flexible hours and blended working between base location/home
• Life assurance of 4 times annual salary
• Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
• A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
• Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are:

• Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
• Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
• Community friendly - offering paid leave to volunteer, 3 days basic/year plus an extra 3 days to support the national Covid effort

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:

• Right to work check
• 3 year employment history references
• DBS criminal record check
• Social media and adverse journalism check
• Driving licence check (if applicable)
• Fit to work questionnaire (for all), followed by a medical check (if applicable)

And finallyAnd finally we reserve the right to close before the advertisement expires