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Senior Workplace Host

Office Angels
Job LocationBirmingham
EducationNot Mentioned
Salary23,000 - 26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Title: Senior Workplace HostJob Type: PermanentSalary: Up to £26500 per annumCompany Type: PropertyLocation: Birmingham City CentreAre you currently looking for a new, diverse and challenging roleOur client; a Global Property firm situated in the heart of Birmingham are currently looking for an enthusiastic individual to join their team as a Senior Workplace Host.If you are proactive and can effectively manage an array of responsibilities across employee workplace experience, customer service, facilities, event planning and vendor management, this is the perfect role for you!Key Responsibilities:

  • Supporting and representing the office as you will be the go to individual for all workplace related matters
  • Being the main point of contact on site for the Facilities Help desk
  • Conducting daily walk arounds, logging any faults or issues
  • Arranging Front of House cover (Sickness/Holidays/Lunch)
  • Tracking & managing open jobs through to final completion
  • Creating a one team culture by sharing ideas to improve and attending regular regional team meetings
  • Undertaking basic reception: booking & managing meeting rooms, welcome & escort visitors, front of House administrative tasks
  • Being the main point of contact for facilities management services including maintenance, repairs
  • Providing IT support, daily checking of IT devices, logging IT tickets where required and tracking jobs through to completion
  • Effectively monitoring planned and reactive work within the office
  • Ordering stationery, office supplies, meeting room lunches, refreshments
  • Setting up monthly drinks and assisting with other office events
  • Issuing communication to stakeholders and the wider team within the business in general including emails
  • Monitoring planned / reactive work whilst ensuring contractual KPIs/SLAs are met
  • Daily interaction with contractors and 3rd party suppliers
  • Overseeing onsite service providers including cleaning services
  • Supervising onsite contractors
  • Supporting the workplace on wider project management & ad hoc tasks
Skill & Experience Required:
  • Customer Service Background (essential)
  • Facilities Management knowledge (preferable)
  • Computer literate, competent with using MS Outlook, Excel, Word
  • Good attention to detail
  • Ability to show initiative
  • Excellent communication skills
  • Ability to build and maintain strong, positive relationships
  • Excellent organisational skills and the ability to prioritise a busy workload
  • Ability to work closely with / manage contractors & third party suppliers on a day to day basis
Company Benefits: Pension, private medical insurance, 25 days annual leave plus statutory holidays, flexi-benefits to include: private dental treatment, upgrading private medical insurance and adding family, gadget loans, season ticket loans,additional holiday purchase, access to various discount platforms for travel food clothing etc.Office Culture: Friendly environment, collaborative, social, team orientated.This is a great opportunity to join an industry leading corporate organisation that proudly puts their people at the centre of everything they do.If you feel that this role is well suited to your skills and experience then please apply now!Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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