Senior Systems Engineer Azure Devops

Job Description

Role Introduction The Azure Senior DevOps Engineer role provides delivery and support of Microsoft Azure cloud environments for Advanced Managed Services customers.This exciting role requires an innovative individual utilising previous experience in Azure DevOps to identify opportunities to automate and improve existing and new environment builds.Use of Infrastructure as Code (IaC) methodology with tools such as Terraform and Azure DevOps is a primary focus.Communication and collaboration are paramount in this role, you will work closely with a variety of internal and external business stakeholders and will be continually engaged and collaborating with our clients.This role can be home based on in one of our UK Offices. What You Will Do Work with the business stakeholders to maintain and continually improve Managed Services client environments hosted in Azure:

• Commissioning and supporting IaaS & PaaS services via IaC if applicable to that client.
• Completion of system documentation and service take on.

Provide 3rd line support on Azure IaaS/PaaS services and connectivity issues. This requires:

• Root cause investigation, reporting to senior management with a prevention plan.
• Resolution of incidents in line with contractual timescales.

Collaborate on creation and improvement of Infrastructure-as-Code deployments:

• Identify and implement innovation opportunities within existing infrastructure.

• Automate deployments.
• Contribute towards improving automation and scripting of tasks.
• Perform proactive maintenance upon customer systems.

The nature of the role requires mandatory participation in flexible working:

• On call 24x7 support rota, providing an escalation path to the Service Desk. (Expected 1 week in 4)
• Out of Hours changes on Production systems, if required.

Participate in continual improvement processes, modelled around meeting ISO standards:

• Change control, with peer change review.
• Quality driven; work planned with minimal disruption to users.
• Incident investigation.

Assist with ad-hoc tasks as required to support wider business plans and initiatives. What You Will Have

• A drive to automate tasks and data collection.
• A keen thirst for knowledge, be constantly keeping abreast of the latest technologies and continually considering how they can be utilised to provide a first class solution.
• The ability to communicate complex issues in a clear way, written and orally.
• A desire for success and operational excellence.
• Excellent communication skills both verbal and written, being able to operate at all levels and articulate messages to a variety of different audiences. Understand people and cultural differences to build good relationships with colleagues and Customers.
• Capability to author and update both support and procedural documentation as well as provide input into project design and concepts.
• Keen willingness to mentor and support others in the team.
• The ability to multi-task, keep accurate logs and provide basic reports on progress.
• Capability to project manage in an informal capacity; able to apply appropriate project methodology to plan, execute and report on work in a structured way.
• Carry out risk assessment of day to day functions.
• Ability to obtain and maintain UK Government Security Check (SC).

What We Do For You Wellbeing focussedOur people are our greatest assets, and ensuring everyone feels their best self to come to work is integral

• Generous Annual Leave25 days of annual leave, plus public holidays and the ability to buy additional days
• Summer Fridays Every Friday afternoon off throughout July and August 2022 (or equivalent time in the week)
• Employee Assistance Programme Free advice, support, and confidential counselling available 24/7 through Care First

Financial wellbeing - We understand as well as your mental wellbeing, your financial wellbeing is really important

• Pension Scheme Our plan with Scottish Widows offers 5% matched contribution by the company
• Income protection insurance Providing you with support and assistance when you need it most
• Life insurance- 4x times salary to help give you and your loved ones peace of mind

Personal Growth - Regardless of where you are at in your career, were committed to enabling your growth personally and professionally

• Development Programmes From Future Managers to Leadership Training, our development programmes help you get where you need to go
• 65% Internal Mobility Committed to the development & growth of our people with 65% of our experienced roles filled by our own people
• Profit Share Our Group-wide bonus scheme enables you to reap the rewards of your success

Recognition Highlighting and rewarding the great work our people do

Top Achievers Club Our yearly VIP trip includes flights, transfers and accommodation to recognise excellence in our employeesread about what its like!Tiered Recognition BonusThere are many ways you can make an impact in the business, which are rewarded with one-off financial rewards like Spot Bonuses, Values Awar