Senior BA/PM

Job Description

/ Business AnalystUK Data Programme HSBC Data & Analytics Office (DAO) promotes a data-driven culture across HSBC through our strategy of: Protect: To protect our data we need robust policies for data management and enhanced governance e.g. data that is consumed from a trusted source, meets quality standards, and complies with regulatory obligations. Connect: Move to a data-led culture through enhanced training including on the job opportunities. Our talent is the glue between protecting our data and unlocking value for our customers. Unlock. Value is unlocked when we deliver on the opportunities our well-managed data presents e.g. improving customer / colleague experience, increasing revenue, commercialising our data, optimising capital, enhancing risk management or reducingcosts. HSBC UK Data Management supports all 3 of the Protect, Connect and Unlock pillars of the strategy. This role will sit within HSBC UK, tasked to work alongside the HSBC Groups Data Management. The jobholder is expected to be self-sufficient, motivated, and able to communicate confidently at all levels of the organization and across multiple cultures. The jobholder will work in close partnership with the UK Data Programme Manager, GB/GF representatives in the entity, and the Group Data Utility in implementing data usage controls (DUSE) for our key processes within the HSBC UK. Furthermore, the jobholderwill need to be flexible and complement the work of Group Data management in the entity under the remit of HSBC Functional Instructional Manuals and in liaison with the Regional Head of DAO. The role holder will be responsible for: Accountability for the delivery of DUSE for one of the workstreams (Wealth and Retail / Commercial Banking / Compliance and Regulatory) Shaping and driving the plan, tracking and reporting progress, manage issues and escalations as appropriate Working with process owners to understand how the processes work, where the boundaries sit, and identification of data consumed and produced by the process Working with IT to understand and map data flows, and complete DUSE templates where needed Briefing stakeholders ahead of implementation on overall context, objectives, plan and expectations Attending key governance forums (e.g. UK CDEC) and providing updates to senior stakeholders on progress Facing off to key pod leads in the Data Utility to ensure alignment on approaches and timelines To be successful in this role you should meet the following requirements: Analytical & IT understanding Understanding of process or process mapping Stakeholder management skills in making change happen at HSBC Understanding of data management Nice to have: Understanding of customer journeys, e.g. onboarding/ credit decisioning Understanding of regulatory reporting/ regulatory returns The base location for this role is Birmingham and the role is hybrid (2-3 days in office per week) Please also see below link to our HSBC Career hub: https://tapfin-hsbc/index.html If you are relevant or interested please dont delay, contact me on