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Job Location | Birmingham |
Education | Not Mentioned |
Salary | £30,000 - £35,000 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Would you like to work for an award-winning companyHave you got previous experience supporting with Sage 200 or Sage 200cAre you a strong communicator with a passion for delivering exceptional serviceIf the answer is YES then we have a great opportunity for you!Who are we TSG (Technology Services Group) are a Managed IT Services provider covering the whole of the UK. Here at TSG our people have a passion for delivering excellent customer service. We believe in giving our people the tools, training and support they require to excel in their roles with autonomy to make decisions where needed. Our values are based around Quality, Ownership and Passion and these sit at the core of our business, helping us to achieve our mission.Why should I work for TSG At TSG we look after our people. We have recently won three awards in the Sunday Times Best Companies to work for awards 2020, including a 1 star accreditation for employee engagement. At TSG we have a realistic approach and we care about the health and wellbeing of our TSG family. As a business we also love having social events wherever possible - this has included plenty of virtual ones during the recent Covid-19 pandemic.In addition we love giving back to the community, this year TSG has been continuing to raise money for our newly chosen charity Mental Health UK, during 2020 we raised over £10,000 across the business by completing a variety of challenges. These challenges included a walkathon which seen 100 TSG colleagues walk the equivalent distance from the organisations Team Valley office to Microsofts Seattle HQ - a huge 9.6 million steps!Job Purpose & Responsibilities; Reporting to the Sage & Pegasus Team Leader, you will be expected to provide first line telephone and remote support to customers for a range of Sage Products and third party add on products. This position will be on a working from home basis.Responsibilities will include, but are not limited to;
Keyskills :
Sage