Resourcing Manager

Job Description

Our Resource Management (RM) team ensure we have the right people for the right jobs, at the right time, in the right places. Resource Management works collaboratively with our business to deliver successful people deployment solutions and build quality client teams. We play a key role in the delivery of our People Priorities; Fair Work Access, Diversity & Inclusion, Talent Development,Engagement and providing Career Enhancing Experiences for our people. As the workforce of the future takes shape its an exciting time to be in Resource Management and play a pivotal role in driving our strategy and ambitions forward. As a Resource Manager you will be responsible for managing a team of Resource Officers to deliver workforce and people deployment solutions, often in fast paced and changing environments. You will work in partnership with stakeholders, using your commercialmindset, business acumen and Management Information (MI) to inform and influence decisions. You have the opportunity to learn key leadership skills from established and successful stakeholders and the opportunities to develop and progress professionally are significant for those with a proactive and continuous improvement mindset. About the role

• Deliver effective people deployment and workforce planning solutions using Workforce Planning systems
• Use knowledge and understanding of the portfolios growth plans to provide the business with pragmatic advice on people deployment and resourcing solutions that drive growth and profitability
• Manage and coach Resource Officers, ensuring they optimise headcount to increase utilisation whilst balancing the impact on employee engagement
• Conduct regular portfolio reviews with client facing staff to ensure maximum utilisation, development and fair allocation of work for each individual
• Interpret and analyse Management Information (MI) to provide trends, make connections and spot opportunities to improve profitability and people engagement
• Share knowledge, best practice and network with your colleagues across the business and Resource Management Function
• Anticipate, mitigate (where possible) and resolve conflict

About You You will bring to the role experience from Resource Management, Workforce Planning, Recruitment or Operational people management

• Stakeholder management and influencing - effective liaison, challenge and influencing skills to build authentic long term relationships with stakeholders and senior leaders
• Communication - communicating with impact using different communication styles appropriate to the audience
• Commercial acumen - bringing a commercial mind-set and critical business acumen, including using resourcing metrics and KPIs to inform decision making across a business unit
• Analytical and problem solving - developing and driving solutions using MI and data analytics to improve profitability of the business unit. You will have knowledge of data visualisation tools such as Tableau or Power BI
• Personal development - Continued professional development of yourself and others, seeking challenges and opportunities that stretch the team and provide an engaging work environment
• People management - management of a team of Resource, Officers, with varying levels of experience, providing coaching, professional development and support as well as wider coaching and mentoring responsibilities across the function
• Time management and organisation - ability to manage multiple deadlines, conflicting priorities and projects
• Resilience and ability to work under pressure - proven ability to operate under pressure with conflicting priorities, tight deadlines and demanding stakeholder needs.