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Remote Audiologist (Telecare Services)

Job LocationBirmingham
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Consult takes great pride in working with the innovators of the future in the world of Audiology; were excited to be partnered with one of the UK leaders in Telecare Hearing Aid Sales, providing an unrivalled online service for a wide range of hearing products.Due to significant market demand for online hearing services, we are delighted to be supporting the growth of our client with the introduction of a new dedicated, conscientious Audiologist to the team - based anywhere in the UK.Ecommerce is in increased demand within the Hearing Health space, our client have supplied over 50,000 Hearing Aids to customers across the UK, Europe and America - this is an opportunity to help shape the product portfolio, identify product gaps and assistin the launch of new products.Responsibilities:

  • Liaising directly with our busy Audiology department
  • Providing (remote) one to one Hearing aid consultations with patients
  • Ensuring new hearing aid orders are programmed and fulfilled successfully
  • Managing fine tuning (either remote or in house) effectively
  • Managing incoming hearing aid repairs
  • Assisting customer services with product related queries
  • Building and managing your own customer portfolio to create repeat custom and recommendations.
About You:
  • A minimum of 2 years practical Audiology experience
  • Candidates must be registered with the Health Care Professions Council (HCPC) / RCCP
  • Must have a passion for Audiology and a desire to keep their knowledge up to date
  • Demonstrate a history of operating within a customer centric environment
  • Have strong interpersonal skills and provide exceptional customer care, as well as operating as part of a team
  • The ability to demonstrate a background in a wide range of different hearing aid products would be a distinct advantage
  • To be seen as an expert in Hearing care

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