Registered Care Manager - Mental Health

Job Description

We have an opportunity available for a Registered Care Managerto join us based in Sealey. You will join us on a full time, permanent basis and in return, we are offering acompetitive salary of £32,489.28 per annum.Servol Community Services is a progressive, registered charity providing support and accommodation for those experiencing mental health problems in the West Midlands and London. Accommodation includes residential 24 hour staffed servicesand semi-supported accommodation.ORGANISATIONAL VALUES:Everything we do links to the following core values:

• Caring
• Respectful
• Continuously improving
• Welcoming

About the role:The Registered Care Manager is accountable for safe and effective service delivery across all units they manage. Working with the Director of Services, the Manager will be expected to take part in the development and implementation of strategic plans andobjectives, building external networks and partnerships and developing best practice across the organisation.Key responsibilities of our Registered Care Manager:

• Maintaining quality standards in the services they manage, ensuring that all internal and external regulations are met
• Work alongside the Head of Services to undertake regular site audits and ensure actions are completed in a timely manner
• Work with the Deputy Manager to ensure the admissions process is relevant and robust
• Act as a role model and champion Servol policies in particular health & safety, safeguarding, GDPR and equality, diversity, and inclusion
• Ensure that effective lines of communication are maintained between staff, residents, their relatives/advocates, and other professional staff
• Develop and maintain effective working relationships with relevant external partners to support continuous improvement of services and to identify new business and partnership opportunities
• Comply with Servol Community Services’ organisational policies and procedures
• Investigate complaints and incidents in a timely fashion, following organisational policy and process
• Escalate all serious incidents to the Head of Services without delay
• Line manage the Deputy Manager and other senior staff
• Actively participate in the recruitment and selection of staff across units in their regions
• Oversee and ensure pro-active review, monitoring and evaluation of service delivery
• Take responsibility for your own continuous professional development and engage with Servol training programmes
• Keep up to date with changes in legalisation and practice and codes of practice are adhered to

What were looking for in ourRegistered Care Manager:

• Level 4 in Health & Social Care or similar qualification
• Previous experience of successfully managing, coaching and leading teams
• Relevant experience of working in housing management
• Relevant previous experience of person-centred planning, assessing needs & developing/ implementing effective services
• Able to demonstrate previous experience of partnership building and networking
• Experience of budget and financial planning/management
• Previous experience of undertaking H & S audits and completing/actioning a range of risk assessments
• Good communication skills, including the ability to influence and negotiate (internally and externally)
• Proficient use of a variety of IT systems including Microsoft Office, bespoke case management systems and social media platforms
• Demonstrate a working knowledge of the principles of data security and information governance in a health and social care setting
• Demonstrate a high level of working knowledge of safeguarding and relevant health & social care legislation and acts

If you feel that you have the skills and experience required to become our Registered Care Manager please click ‘apply’ today – we would love to hear from you.