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| Job Location | Birmingham |
| Education | Not Mentioned |
| Salary | £21,000 - £25,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
QUALITY, HEALTH & SAFETY ADMINISTRATOR Birmingham Head Office Report to Finance Director / IT Manager £21-25k The key purpose of the role is to help the smooth and efficient running of the Quality, Health and Safety operations. To assist in the maintenance of the companies AS9100 Rev D approval. To reduce the number of complaints encountered across the group internally and externally by ensuring continual improvement in quality systems and procedures and to assist in promotion of a positive health and safety culture ensuring the highest levels of health and safety are adhered to across the group. PRINCIPAL ACCOUNTABILITIES: - Ensure all services, and calibration, are carried out in a timely manner, and reports/certificates held on file. - Complete customer quality questionnaires. - Monitor, and request, latest up-to-date Quality Certificates where required, and where new suppliers are identified to review the authenticity of their accreditation bodies. - Log and monitor customer complaints. - Distribute monthly KPI charts to General Managers - Liaise with General Managers with customer complaints, including remediation and investigating to prevent of customer complaints. - Monitor and report OTIF (On Time In Full Delivery) to General Managers. - Ensure HGV (wagon and driver) Tachograph downloads are completed, and reports sent to General Managers. - Production/distribution of monthly quarantine stock reports for all sites. - Maintain and update Document Management System, updating documents when appropriate. - Manage training records for all staff - Liaise with Operations Manager in concern of staff Health and Safety training. - Log all workplace accidents. - Provide administrative support to Finance Director / IT Manager, photocopying, filing and scanning etc. - Other tasks and activities as deemed necessary by the Finance Director / IT Manager. - Support stock check including any reasonable duty required. KEY INTERACTIONS: The Quality Administrator will be required to liaise, co-ordinate and work with the following group colleagues: - Managing Director - Financial Director - IT Manager - Works personnel - Customers - Suppliers - Sales and Purchasing Teams SKILLS & EXPERIENCE: The ideal candidate will have a natural ability for administration. In particular the Quality Administrator role requires: - Excellent communication and people skills - Excellent level of IT skills in a range of packages and ability to produce data and statistics Excellent level of written and spoken English - Reliable, excellent communication and people skills Well organised and methodical - Ability to work without daily management, using own initiative and also work as a team - A positive, can do, do it now, continuous improvement, lead by best practice example mindset Email for more info.