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| Job Location | Birmingham |
| Education | Not Mentioned |
| Salary | Salary negotiable |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Contract, full-time |
My high profile Telecoms client requires a Process Lead to work on a HR Transformation projectDuration - 3 months. Location - Initially remote (Birmingham office once normality resumes with travel to Bristol required)Requirements:* Experience required in applying customer experience, change or business improvement theory into practice in large organisations.* Excellent communication and inter-personal skills.* MS Excel for information analysis and producing management information to support recommendations.* MS PowerPoint.* ARIS Connect process design* Process design* Process ALP Silver/Gold Accreditation (desirable)* ARIS Connect process design (to appropriately trained BPMN standards)(desirable)* Experience of designing & implementing process architecture across large complex organisations to standard & quality.* Trained in process approaches such as 6-sigma green belt and business change management.* ITIL Service Management* Customer satisfaction methodologiesIf this is of interest, please respond with your up to date CV and rate/salary expectations. If you have not had a response within 48 hours, please assume that you have been unsuccessful on this occasion. Only suitable candidates need apply. Required skills