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| Job Location | Birmingham |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Our ability to deliver brilliant personalised experiences for all of our 30m customers is fundamental to our future success.About this roleAs a business, we are investing extensively in the automation of our operations and networks, and in building our base management and data capabilities. This will allow us to take better decisions with data and to act on them in an automated way across all our customer interactions.Data driven automation and decision making has never been more important to BT. It will allow us to create the best personal experiences for all our customers across our outbound, inbound assisted and digital channels. This chapter will create a new data capability for Consumer, overseeing the data architecture, tooling and frameworks our engineers and data scientists work with to build and deploy capability, the way we source our data and join it together and it will oversee the quality and availability of that data too.This Chapter will also lead in the design, build and continual optimisation of the data products and solutions we create, to deliver personalisation at scale.Data has never been more important to BT, and this role is central to making sure that data is available in the right place at the right time. We’re on a mission to migrate to the cloud and join up our data tech across our brands.This role will make sure that our Consumer data layers, products and services are designed to be joined up with the tools and systems that bring personalised experience right to our customers.You will be responsible for designing our data and analytics platforms within BT Consumer. You will own the reviewing of design elements and signing off on the overall technical design, working in close collaboration with our Technology partners.You will be responsible for ensuring that our data systems accurately meet the defined expectations of the business. You will take new requirements from our squads and make sure our architecture is joined up. You will be on an ongoing mission to optimise and simplify our architecture.Youll have the following responsibilities