Pensions Administrator - Hybrid Working

Job Description

A great opportunity has arisen for an experienced Pensions Administrator to join a Global Financial Services Organisation in Birmingham City Centre. They will invest in your training and development from day one, actively encouraging you to undertake professionalqualifications which are supported with clear development paths and a range of career opportunities. The Team will give you all the support and motivation you need working in a friendly, professional, inclusive culture.Along with a starting salary of up to £30,000 per annum you will also receive 27 days annual leave plus Bank Holidays, a pension package, life assurance, supported study programmes and learning and development courses, group income protection, a cycle to workscheme, employee stock purchase plan, private medical insurance plus many more benefits.Whats the best thing about working hereYou will be an integral and valuable part of a Team working within a great working culture and environmentPeople love working here, the culture is inclusive, supportive, and collaborative with clear values and behaviours. This is a great chance to joina highly respected organisation offering an excellent working environment and fantastic prospects for career development.As a Pensions Administrator, your responsibilities will include:

• Being the main point of contact for your allocated clients and being responsible for the day-to-day administration services provided within Group Personal Pensions.
• Supporting clients, consultants and other third parties with new, complex, or challenging casework and technical referrals.
• Helping to develop the capability of the team by continually improving quality and efficiency and spotting opportunities to do so. Helping identify and implement improvements.
• Ensuring service level agreements are consistently met for clients
• Liaising with internal and external stakeholders, providing excellent customer experience
• Completing targeted work to deadlines and required level of accuracy
• Reviewing analysis and trends highlighted, preparing for meetings, producing ad hoc quality reports and ad hoc project work
• Providing support and technical performance feedback to consultants and clients

We are looking for Pensions Administrators who have the following skills and experience:

• Good understanding of current Pensions Legislation and experience of working in a Pensions Administration role
• Able to build strong client relationships and provide excellent customer experience
• Manage your own workload and able to analyse performance, understanding your strengths, development areas and streamline to continually improve customer experience.
• Able to work in a fast paced environment and enjoy managing a varied workload, prioritising effectively.
• Comfortable using Microsoft Office, particularly Excel, able to adapt to different IT systems.
• Have excellent written and verbal communication skills and can explain things clearly to people.
• Enjoy working and collaborating as part of a friendly, professional Team
• Comfortable using numerical data and working to deadlines and targets.
• CII qualifications or working towards them would be highly desirable
• Have the right to work in the UK

You will be working 35 hours per week, Monday-Friday, between 09.00 -17:00 with no weekends or Bank Holidays. The Team work on a flexible hybrid basis with some days working at home, and some in the office depending on operational requirements.To apply for this role of Pensions Administrator and develop your career, please click apply online and upload an updated copy of your CV today!Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 3 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.We committed to equality of opportunity for all candidates and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, parental status, religion or belief and marriageand civil partnerships.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basisfor this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.