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| Job Location | Birmingham |
| Education | Not Mentioned |
| Salary | 19,000 - 20,000 per annum, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
A client of mine that I have work with for over 7 years has come back to me again and asked me to recruit them a Patient Support Administrator for their office based in Edgbaston. This role is to cover maternity leave for 12 months but for the right candidateit will become a permanent role.Ideally start to mid Feb start date.Please note - this will be an office based role due to the expectations, so will be office based Mon-FriYou have the chance to do a small, lovely team that I had recruited and to work with a humble, approachable manager.Salary = £19-20,000 per annum depending on experience + discretionary bonusHours = Mon-Fri 9am-5pmParking is available on siteDuties include: Answer incoming calls Maintain and update the database Book review appointments into the electronic diary system Send regular lists to relevant hospitals / teams Process payments by card and bank transfer and raise invoices on the Sage Assist with the admin and co-ordination of appointments Perform aftercare calls Ensure balance payments and Terms and Conditions received by patient To deal with incoming and outgoing post and courier services To develop a relationship with patients and completi ng follow up tasks where necessary Assist the Manager with additional tasks when required General admin duties such as filing, scanning, shredding, photocopyingThe ideal candidate: Must have excellent communication skills Can be empathetic and understanding even when under pressure Good IT skills Attention to detail Ability to work to a number of prioritises at one time Strong team player Ability to push back and manage expectationsTherefore if you feel that you are suited in this role, would enjoy working for a medical business and have the required empathy then please do not hesitate and apply today.