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Operations Manager

D&R Partners Recruitment Limited
Job LocationBirmingham
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

A leading, reputable, award winning Independent Financial Practice based in the Midlands currently requires an Operations Manager to join the team. A superb career opportunity for an experienced financial services professional, offering a market leading competitive package. Job Summary:Provide leadership and management skills to the team across two sites to enable the practice(s) to meet their agreed aims and objectives within a profitable, efficient, safe and effective working environment. Be responsible for the organisations’ regulatory status and internal compliance procedures, overseen by the Director.Job ResponsibilitiesStrategic Management and Planning

  • Contribute to practice strategy; formulate objectives and research and develop ideas for future practice development,
  • Monitor and evaluate performance of the practice team against objectives, identify and manage change,
  • Develop and maintain effective communication both within the practice and with relevant outside agencies.
    • Human Resources
  • Management of the team, T&C’s, recruitment, disciplinary and maintain up-to-date HR documentation, including job descriptions, employment contracts and employment policies, effective systems for the resolution of disputes and grievances,
  • Payroll and adviser invoices, ex-adviser commission reconciliation,
  • Maintaining accurate adviser competency files, CPD and file check records and completing annual audit on such,
  • Ensure the firm maintain correct records in relation to SM&CR,
  • Liaison with 3rd parties for recruitment and educational institutions for apprentices,
  • Management of company obligations under Health & Safety at work and associated legislation.
    • Organisational
  • Develop practice protocols and procedures, review and update as required,
  • Management of workloads within the team monitoring against SLAs,
  • Ensure that the practice has adequate disaster recovery procedures in place,
  • Ensure that the practice complies with FCA contractual obligations in relation to customer care and TCF standards,
  • Company banking and record keeping and liaising with accountant where necessary,
  • Practice cash-flows and revenue/expenditure monitoring,
  • 3rd party liaison with external providers and relationship management,
  • Protect m4d’s commercial position and reputation,
  • Implementation of project work when required,
  • Design and implementation/monitoring of systems within the practice,
  • Management reporting functions.
    • Personal/Professional Development
  • The post-holder will develop and implement the training requirements of the team,
  • Taking responsibility for own development, learning and performance.
    • QualityThe post-holder will strive to maintain quality within the practice, and will:
  • Alert other team members to issues of quality and risk and ensure appropriate action taken to mitigate future risk,
  • Assess own performance and take accountability for own actions and those of the team
  • Contribute to the effectiveness of the team by reflecting on own and team activities and making improvements to enhance the team’s performance and practice
  • Effectively manage own time, workload and resources,
  • Recognise the importance of effective communication within the team,
  • Communicate effectively at all times.
    • Person Specification
  • 3-5 year minimum experience in a similar role with a directly authorised firm,
  • Level 4 qualified desirable,
  • Experience of Dynamic Planner, O&M Profiler, Iress and Intelligent Office would be beneficial.
    • Required skills
  • Financial Planning
  • Wealth Management
  • Manager
  • Operations Manager
  • Practice Manager

    • Keyskills :
    Financial Planning Wealth Management Manager Operations Manager Practice Manager

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