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Onsite Support Engineer

Charterhouse Recruitment Ltd
Job LocationBirmingham
EducationNot Mentioned
Salary25,000 - 30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We are currently recruiting for an Onsite Support Engineer to join a rapidly growing company, which can offer you a long-term career with opportunity for progression and development. This is a full time, permanent role based from the Birmingham site, providingsupport and fixes for various issues. The role as been created to support the expansion of the business and will suit someone who is technically minded, with excellent communication and customer service skills.WHATS IN IT FOR YOU

  • £25,000-£30,000 per annum
  • Gym membership contribution
  • Health cash plan
  • Flexible working hours
  • Day off for your birthday
YOUR ROLE AS AN ONSITE SUPPORT ENGINEER
  • Responding to and resolving technical queries from end users and VIPs
  • MDM administration
  • Apple Mac application packaging
  • Desktop troubleshooting
  • Ensuring customer documentation is kept up to date
  • Working with the wider team to identify and implement changes to address common issues
  • Assisting with project delivery
NECESSARY SKILLS AND EXPERIENCE
  • Strong experience supporting Apple MacOS and Windows Desktop
  • Excellent communication and customer service skills
  • Experience troubleshooting both hardware and software issues, including things like printers, network shares, AV equipment etc.
  • Have a willingness to learn new skills on the job
We receive multiple applications for each role and we do our very best to ensure that you receive a response. We will either email to let you know that your application is unsuccessful, let you know that we are adding you to our database for future rolesor we will contact you to discuss the role applied for. If you have not heard from us within a week it is likely you have not been shortlisted.Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.At Charterhouse Recruitment we are committed to protecting your personal data.

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