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Office Assistant

Alfred and Victoria ltd
Job LocationBirmingham
EducationNot Mentioned
Salary21,000 - 25,000 per annum, negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We are a distributor of bathroom products, and currently looking for an Office Assistant to join our small team.JOB DUTIES:

  1. Taking phone calls from customers, giving prompt reply to customers enquires.
  2. Following up with customers complaints and problems.
  3. Booking deliveries through couriers on a daily basis, liaise with couriers for any problems and claims.
  4. Liaise with shipping agent for the containers arrangements.
  5. Ensuring the office post are sent out every day.
  6. Managing and following up with goods returns from customers, filing all the relevant paperwork.
  7. Manage a small group of customers accounts, taking sales orders and doing price confirming, orders are processed through sage 200. Solving any enquires and problems from customers, keeping good customer service.
  8. Other general office administration work, such as data entry, photocopy, scan, and filing etc.
WORKING HOURS: Monday to Friday 8:30am till 5:30pm, including one hr lunch break.Skills required:
  • Extremely organized and excellent at multitasking
  • Attention to detail
  • Numeracy and computer literate
  • Office working experience is essential.
  • Sage 200 experience is an advantage.
Person required:
  • Hard working
  • Reliable and responsible
  • Good Attendance records
  • Well handling stress and pressure at work.
  • Willing to help out with all other tasks and duties
Pay packages:
  • £21,000 to £25,000 depending on experience.
  • Immediate start preferred.
  • 28 days holidays including bank holidays.
  • Workplace pension scheme.

Keyskills :
Communication SkillsMicrosoft OfficeOrganisational SkillsMulti Tasking

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